AI Security for E-commerce & Retail
Secure your sales chatbots and customer assistants. GDPR, PCI-DSS, DSA compliant. Protection against discount fraud and customer data extraction.
The AI Challenge in E-commerce
E-commerce is the #1 sector for chatbot adoption: sales assistants, 24/7 customer support, personalized recommendations. But these assistants handle ultra-sensitive data (credit cards, addresses, purchase histories) and can be exploited for fraud (unauthorized discounts, competitive data extraction). Every unsecured interaction represents a GDPR, PCI-DSS, and DSA risk.
AI in E-commerce: The Risks You Face
Sales chatbots and customer assistants handle sensitive data and can be exploited for commercial fraud.
Discount Fraud
E-commerce chatbots can be manipulated via prompt injection to grant unauthorized discounts, apply invalid promo codes, or bypass pricing rules.
Sensitive Customer Data
Addresses, credit card numbers, purchase history, preferences - e-commerce chatbots handle ultra-sensitive data subject to GDPR and PCI-DSS.
Competitor Scraping
AI assistants can be exploited to extract sensitive commercial information: prices, inventory, promotional strategies, product catalogs.
Fake AI Reviews
Generative AI enables mass creation of fake customer reviews (positive for competitors, negative for you). This undermines consumer trust and may violate DSA.
How Adlibo Solves This Dilemma
Adlibo acts as a protective layer between your e-commerce chatbots and LLMs. Before your sensitive data reaches an external model, our technology detects and neutralizes price manipulation attempts, tokenizes confidential information (credit cards, addresses), verifies response accuracy (prices, inventory), and detects fake AI reviews. Result: you benefit from AI power while protecting your customers and margins.
Recommended Stack for E-commerce
The ideal combination of ADLIBO products to secure your e-commerce chatbots and assistants.
Prompt Guard
EssentialProtection against injections and price manipulation in your sales chatbots. TF-IDF semantic analysis to detect reformulated attacks.
Learn moreHallucination Guard
RecommendedAI response verification against your product catalog (prices, inventory, descriptions).
Learn moreAdlibo Guard
RecommendedUnified AI security platform: DataShield DLP (credit card, address masking), Endpoint Shield (browser protection available), Shadow AI Radar (150+ AI services), LLM governance. Redirect teams to Senseway for secure LLM access.
Learn moreAI Threat Feed
Real-time IP blocklist for your firewalls. Block fraudsters and scrapers at the network level.
Learn moreSenseway — Sovereign LLM playground for e-commerce. Your customer service teams access 50+ AI platforms through a secure pipeline: Prompt Guard detects injections via hybrid regex + TF-IDF semantic analysis (including reformulated attacks), DataShield tokenizes customer data (orders, addresses, payment info) before every request. Talent routing and full audit trail.
Automatic detection of AI-generated fake reviews. DSA compliance and reputation protection.
Maximum Protection with On-Premise Solutions
For organizations that demand the highest level of sovereignty and control over their data.
Prompt Guard On-Premise
Air-gapped AI security. No data leaves your infrastructure. Containerized Docker, offline pattern updates.
Learn moreDataShield On-Premise
Tokenization and rehydration in your datacenter. Sensitive data never leaves your perimeter. Local vault.
Learn moreEndpoint Shield
Browser DLP extension protecting employees against data leaks to ChatGPT, Copilot, and other LLMs.
Learn moreE-commerce Use Cases
Adlibo protects all your AI workflows, from sales chatbots to customer support assistants.
Sales Chatbot
Virtual assistant for product recommendations, order tracking, stock availability. Protection against price manipulation and data extraction.
24/7 Customer Support
Automated assistance for returns, complaints, after-sales service. Protection of customer data and order histories.
Cart Abandonment
AI analyzing abandoned carts for targeted follow-ups. Protection of behavioral data and remarketing strategies.
Product Recommendations
AI algorithms for personalized suggestions. Protection of proprietary models and customer preference data.
Payment Fraud Detection
AI detecting fraudulent transactions in real-time. Protection of detection patterns and alerts.
Review Analysis
Automatic detection of AI-generated fake reviews. Protect your reputation and DSA compliance.
Geopolitical Downtime Risk
Do your critical systems depend on US infrastructure?
US CRM/ERP Dependency
Shopify, Salesforce Commerce Cloud, Adobe Commerce can cut access by US government order (OFAC sanctions). During geopolitical tensions, your platform could become inaccessible.
US Cloud Infrastructure
AWS, Azure, GCP can suspend accounts of OFAC-listed entities. Regulatory uncertainty creates operational risk for your online store.
Extraterritorial Data Access
FISA 702 and Executive Order 12333 allow warrant-less surveillance. Your customer data in a US CRM is potentially accessible to US intelligence services.
Sovereign Alternatives
PrestaShop, WooCommerce (self-hosted), or European solutions guarantee business continuity independent of US political decisions.
Compliant with E-commerce Regulations
Office 365 + Copilot: Your Customer Data at Risk
Microsoft Copilot analyzes all your Excel documents (customer lists, margins), Outlook emails (supplier negotiations), and Teams conversations (commercial strategies).
DataShield automatically tokenizes customer emails, card numbers, margins BEFORE Copilot accesses them. Your teams use AI, your data stays confidential.
AI Red Team for E-commerce
Test the resilience of your e-commerce chatbots against price manipulation and customer data extraction attacks
- Price manipulation and promo code tests
- Customer data extraction simulation
- GDPR/PCI-DSS compliance audit
Sovereignty Probe for E-commerce
PCI-DSS compliance scanning, third-party tracker detection, and payment flow sovereignty audit.
Sovereignty Audit for E-commerce
- GDPR/nLPD compliance for customer data
- PCI-DSS payment data protection
- Secure flows to logistics providers
- Migration to Swiss ISO 27001 certified hosting
Ready to Secure Your E-commerce Chatbots?
Complete protection from CHF CHF 99/month. 30-minute deployment. Dedicated e-commerce support.